Faraday is committed to protecting customer data, maintaining strong security controls, and providing transparent information about our compliance, privacy, and support practices.
ISO/IEC 27001 Certified
Published Privacy Policy
Dedicated Help Desk
Centralized Security Information
Our Trust Center is designed to give customers, prospects, and partners a clear view of how Faraday approaches information security, privacy, compliance, and operational support.
This page summarizes our core controls and governance practices, and provides the right contact points for security, privacy, and support-related requests.
Faraday operates with an Information Security Management System aligned with ISO/IEC 27001. This reflects our commitment to risk management, security governance, continuous improvement, and protection of information assets.
Customers may request additional compliance or assurance information through our security or support channels, subject to confidentiality and commercial review.
| Document / Item | Status | Access |
|---|---|---|
| ISO/IEC 27001 Certification Statement | Available | Request access |
| Privacy Policy | Public | View policy |
| Security & Compliance Questions | Available on request | Contact team |
Optional improvement: when you have the public certificate PDF or an official attestation letter, replace “Request access” with a direct link to the file.
Governance
Security is supported through defined policies, roles, responsibilities, and management processes designed to maintain strong operational discipline across our services.
Risk Management
We maintain a structured approach to identifying, evaluating, and treating risks that may affect our systems, services, and information assets.
Continuous Improvement
Our security program is reviewed and improved over time to respond to changing threats, business requirements, and operational learnings.
Access Control
Access to systems and information is managed according to business need, defined roles, and internal control requirements.
Confidentiality
We are committed to protecting customer and internal information through documented processes and security controls that support confidentiality.
Availability & Integrity
We work to maintain reliable services and protect the integrity of information through operational safeguards, monitoring, and structured change and control practices.
Faraday publishes a Privacy Policy describing how personal information may be collected, used, processed, and protected in connection with its sites and services.
The policy also includes information related to user rights, international data transfers, cookies, contact methods, and privacy-related requests.
Help Desk
For product or service assistance, customers can use our support portal.
Documentation
Technical documentation and additional product information are available through our docs site.
Security / Compliance Contact
For trust, privacy, or compliance-related requests, please contact our team directly.
If you prefer, this block can be expanded later with SLA language, support hours, incident communications, or dedicated customer success channels.