All companies are unique and have different needs. 

Therefore, we provide five types of services so that your experience is the one you deserve.

Community Personal Professional Corporate Premium+ *
Github ckeck - - - -
Email Support - ckeck ckeck ckeck ckeck
Priority Email / Customer Portal - - ckeck ckeck ckeck
Onboarding Assistance (On-Prem) - - - ckeck ckeck
Video Conference Support Call - - - ckeck ckeck
E-Learning Sessions - - - Discretionary ckeck
Configuration Assistance - - - ckeck ckeck
Customization Assist. (Plug-ins, Workflows) - - - - ckeck 
Report Customization - - - Discretionary ckeck
Dedicated Support Channel - - - - ckeck
Quartely Configuration Review - - - - ckeck
Faraday Continuous Scanning - Services - - - Optional Optional
Open Support Sessions - - - - ckeck
Exclusive Webinars - - - - Discretionary

*Available for Corporate licences only

Github

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

-

Email Support

Community

Personal

Professional

Corporate

Premium+ *

-

Priority Email / Customer Portal

Community

Personal

Professional

Corporate

Premium+ *

-

-

Onboarding Assistance (On-Prem)

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

Video Conference Support Call

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

E-Learning Sessions

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

Discretionary

Configuration Assistance

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

Customization Assist. (Plug-ins, Workflows)

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

-

(SLA)

Report Customization

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

Discretionary

Dedicated Support Channel

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

-

Quartely Configuration Review

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

-

Faraday Continuous Scanning - Services

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

Optional

Optional

Open Support Sessions

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

-

Exclusive Webinars

Community

Personal

Professional

Corporate

Premium+ *

-

-

-

-

Discretionary

*Available for Corporate licences only

Get started today

Make sure your security is on track to meet company goals with Faraday.

Get Started